No Surprise that ‘Auto Complaints’ Tops List of Consumer Complaints

Georgia Office of Consumer Protection Administrator John Sours sent this article listing the most complained of consumer complaints.  The article was based upon surveys conducted by the Consumer Federation and surveyed general-purpose consumer protection agencies at the city, county and state level about the top, worst, and fastest-growing complaints in 2013. The survey also asked about new kinds of problems that consumers reported, the agencies’ biggest achievements and challenges, and new laws needed to better protect consumers.  Number 1 on the list was Auto Complaints.

 

  • Auto: Misrepresentations in advertising or sales of new and used cars, lemons, faulty repairs, leasing and towing disputes.

This comes as no surprise to us here at georgiaconsumerlawyer.com.  The methods of fraud and deception used by the used car industry are as broad as man’s imagination.  We are seeing new and evolving methods of fraud like those mentioned on this web page including emissions issues daily.